Frequently Asked Questions
Everything you need to know about your Free Fly experience.
What is the primary material used in Free Fly apparel?
Most of our performance apparel is crafted from our signature bamboo-blend fabrics, designed for ultimate softness, breathability, and natural odor resistance.
How should I care for my bamboo clothing?
To maintain the longevity of your gear, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on low heat.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges on all unwashed and unworn items. Returns are easy and can be initiated through our online returns portal.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your gear sooner.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our reach to more international destinations in the near future.
How do I determine my correct size?
Each product page features a detailed size guide. Our clothing generally has a standard athletic fit; if you are between sizes, we recommend sizing up for a more relaxed feel.